Frequently asked questions
How do I book an appointment?
Call us on 22 445555 (24/7) or use the appointment request form; we call you back to confirm a date and time.
Do I need a referral from my GP?
For GESY patients, yes: your personal doctor issues a referral to the specialist. Private patients can book directly.
What should I bring on the day of surgery?
Your ID or passport, all your medication including inhalers, your glasses (to read and sign the consent forms), and the name and phone number of the person collecting you. Leave valuables at home.
When must I stop eating and drinking?
Admission before 12:00: nothing to eat after midnight. Admission from 12:00: a small light breakfast before 07:00. In both cases water is allowed until 6 hours before admission, unless your doctor tells you otherwise.
Will I stay overnight?
Most procedures are day cases, but the clinic has an overnight ward and your surgeon decides whether you stay based on the operation and your recovery.
Can I drive home after my operation?
No. After a general anaesthetic you must not drive for 48 hours, and someone must collect you and stay with you for the first 24 hours.
Is there parking?
Yes, there is underground parking in the building with lift access to every floor.
Who do I contact after discharge if I am worried?
Your discharge letter has your doctor's contact details. For anything about your wound, pain or swelling, contact your doctor; in an emergency call 112.
Visiting
To protect our patients, only patients and their carers are admitted to the ward. Your relative, friend or partner may accompany you to admission and will be informed when you are ready to go home.
- The cafeteria on site is open 08:00–18:00.
- Please do not bring children to the hospital; arrange care for dependants in advance.
- Unforeseen delays can happen; we will keep you and your companion informed.
Insurance & payment
GESY — We are part of the National Health System and follow GESY policies.
Private insurance — Direct settlement with affiliated insurance companies; bring your policy details to admission.
Private payment — Cash, credit card or bank transfer.
Patient rights
Your care at The Surgery Center follows the Cyprus Law on the Safeguarding and Protection of Patients' Rights. In summary, you have the right to:
- respectful, non-discriminatory care that safeguards your dignity and privacy;
- clear information about your condition, the proposed treatment, its risks and alternatives, in language you understand;
- give or withhold informed consent before any procedure, and to change your mind;
- confidentiality of your medical records and access to them;
- a second opinion, and to know the names and roles of the people treating you;
- submit a complaint and receive a response.
You are asked, in turn, to give accurate information about your health and medication, to follow the agreed treatment plan and the clinic's rules, and to treat staff and other patients with respect. To raise a concern, speak to the Head of Operations or write to [email protected].
Patient guide
Our printed guide to having surgery, as a PDF: English · Ελληνικά